Frequently Asked Questions
- How do we make a reservation?
You can send an inquiry via the website, by email or by phone. We will answer you as soon as possible. To confirm the reservation, a 50% deposit is required. The rest is settled upon departure.
- What is the cancellation policy?
A reservation can be cancelled without a fee up to 30 days before arrival. Cancellations at least 48 hours before arrival are charged with a fee of 50% of the total amount. In the event of a no-show, a cancellation less than 48 hours before arrival, or an early departure the total amount will be charged.
- When are the check-in and checkout times?
Check-in is from 15:00 on the day of arrival. Checkout is before 11:00 on the day of departure. Early arrival and late departure are available upon agreement.
- Can I bring pets?
Pets are welcome upon prior arrangement if they are well-behaved and do not cause any damage in the house. A pet fee of 30 EUR is required.
- Is the tourist tax included in the price?
Tourist tax and promotion tax are not included in the price. The total amount of both taxes for adults is €1.94 per night, and €0.97 per night for people from 7 to 18 years of age. Children up to the age of 7 are exempt.