Frequently Asked Questions

How do we make a reservation?

You can send an inquiry via the website, by email or by phone. We will answer you as soon as possible. To confirm the reservation, a 50% deposit is required. The rest is settled upon departure.

What is the cancellation policy?

A reservation can be cancelled without a fee up to 30 days before arrival. Cancellations at least 48 hours before arrival are charged with a fee of 50% of the total amount. In the event of a no-show, a cancellation less than 48 hours before arrival, or an early departure the total amount will be charged.

When are the check-in and checkout times?

Check-in is from 15:00 on the day of arrival. Checkout is before 11:00 on the day of departure. Early arrival and late departure are available upon agreement.

Can I bring pets?

Pets are welcome upon prior arrangement if they are well-behaved and do not cause any damage in the house. A pet fee of 30 EUR is required.

Is the tourist tax included in the price?

Tourist tax and promotion tax are not included in the price. The total amount of both taxes for adults is €1.94 per night, and €0.97 per night for people from 7 to 18 years of age. Children up to the age of 7 are exempt.